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Itera, a Latin American leader in IT consulting and training solutions, discusses how ITpreneurs’ ITIL Expert Program boosted customer loyalty, business efficiency and revenue.
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Calendar

Date Title Delivery Duration
April 14-16 Agile Certified Practitioner Instructor Led - Virtual Classroom 3 days
April 16-17 Service Transition Lifecycle Blended Virtual Courses 1.5 days + e-learning 8 hours
April 17-18 Service Operations Blended Virtual Courses Classroom 1.5 days + eLearning 8 hours
April 17-20 PMP Exam Preparation Instructor Led - Virtual Classroom 4 days
April 23-25 Service Offering & Agreement Capability Blended Virtual Courses 2.5 days + e-learning 10 hours
April 25-27 ISO/IEC20000 Practitioner Instructor Led - Virtual Classroom 3 days
April 25-27 Planning, Protecting & Optimizing Blended Virtual Courses Classroom 2.5 days + eLearning 10 hours
May 2-4 ITIL Foundation Instructor Led - Virtual Classroom 3 days
May 4 ITIL v3 Expert Lifecycle Virtual Classroom 10 days + 50 hours of e‐learning
May 7-9 Release, Control & Validation Blended Virtual Courses Classroom 2.5 days + eLearning 10 hours
May 9-11 Operational Support & Analysis Capability Blended Virtual Courses 2.5 days + e-learning 10 hours
May 9-11 TIPA Assessor Instructor Led - Virtual Classroom 3 days
May 14-15 Cloud Essentials Instructor Led - Virtual Classroom 2 days
May 14-15 Service Strategy Lifecycle Blended Virtual Courses 1.5 days + e-learning 8 hours
May 15-16 Service Design Lifecycle Blended Virtual Courses 1.5 days + e-learning 8 hours
May 17-18 Continual Service Improvement Blended Virtual Courses Classroom 1.5 days + eLearning 8 hours
May 22-23 TIPA Lead Assessor Instructor Led - Virtual Classroom 2 days
May 22-24 ISO/IEC20000 Foundation Instructor Led - Virtual Classroom 3 days
May 23-24 Managing Across the Lifecycle Blended Virtual Courses Classroom 2.0 days + e-learning 8 hours
June 4-5 Virtualization Essentials Instructor Led - Virtual Classroom 2 days
June 8 ITIL v3 Expert Capability Virtual Classroom 12 days + 50 hours of e‐learning
June 11-12 Service Transition Lifecycle Blended Virtual Courses 1.5 days + e-learning 8 hours
June 11-15 TOGAF Level 1 & Level 2 Instructor Led - Virtual Classroom 5 days
June 12-13 Service Operations Blended Virtual Courses Classroom 1.5 days + eLearning 8 hours
June 18-19 COBIT Foundation Instructor Led - Virtual Classroom 2 days
June 20-22 ISO/IEC20000 Practitioner Instructor Led - Virtual Classroom 3 days
June 28-29 Certified Scrum Master Instructor Led - Virtual Classroom 2 days
June 28-29 Managing Across the Lifecycle Blended Virtual Courses Classroom 2.0 days + e-learning 8 hours
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